Frequently asked questions

frequently asked questions

We're here to answer all your queries and concerns. If you don't find what you're looking for, reach out to us
How do I find suitable properties?
It's super easy! Just click on the “view homes“ button at the top, filter according to your preferences and we will provide the most relevant places. You can also chat with our sales specialists and they'll be happy to share our available room or studio options.
How quickly can I move in?
The earliest move in date is displayed on each property listing. Many of our available rooms are open for immediate move-in and all properties are open for move in within 2 weeks of the listing status showing as 'available'.
Can I speak to someone at Cove?
Yes, simply drop us a Line at @covejapan
What amenities and appliances are provided in the property?
Most of our properties feature a TV, high speed Wifi, furnishing, washing machine and comprehensive kitchenware (including fridge, crockery, cutlery, utensils and kitchen knives, pots and pans, cooking dishes, serving dishes, glassware, mugs, kettle and hob - please check the individual listings for details of whether a microwave is provided). Please check individual listings for information about additional apartment amenities and condo facilities as these vary by property.
Do all your properties come furnished?
Yes, all our properties come furnished with basic necessities. In the bedrooms we provide beds in most homes, or a single or semi-double bed if space is limited, bedside table, and bedside lamp. In some larger rooms we try to fit WFH friendly furniture such as a desk. All rooms also come equipped with 10 hangers and an extension cord.
Can you remove the furniture if I provide my own?
We're not able to remove any of the furniture provided.
Do you allow pets?
No, unfortunately we do not currently allow pets in any of our properties.
Do you allow couples?
Couples are welcome for most properties. Rooms where couples are accepted are clearly indicated on our website listing pages.
Do you allow cooking?
Yes, we allow cooking in all our properties and provide all the kitchenware you need to rustle up a delicious meal.

explore our properties

Browse through our available rooms and explore our listings. If you have any questions, feel free to chat with our team anytime.

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