Frequently asked questions

frequently asked questions

We're here to answer all your queries and concerns. If you don't find what you're looking for, reach out to us
How do I find suitable properties?
It's super easy! Just click on the “view homes“ button at the top, filter according to your preferences and we will provide the most relevant places. You can also chat with our sales specialists and they'll be happy to share our available room or studio options.
How quickly can I move in?
The earliest move in date is displayed on each property listing. Many of our available rooms are open for immediate move-in and all properties are open for move in within 2 weeks of the listing status showing as 'available'.
Can I speak to someone at Cove?
Yes! Please use the buttons at the bottom right of the website to contact us via Direct Chat, WhatsApp, or LINE. You can also send us an inquiry by clicking the "Contact Us" button located at the top right of the page.
What amenities and appliances are provided in the property?
Most of our properties feature a TV, high speed Wifi, furnishing, washing machine and comprehensive kitchenware (including fridge, crockery, cutlery, utensils and kitchen knives, pots and pans, cooking dishes, serving dishes, glassware, mugs, kettle and hob - please check the individual listings for details of whether a microwave is provided).

Please note that Cove Ebisu Share House rooms have a different furnishing package. Please check individual listings for information about additional apartment amenities and condo facilities as these vary by property.

Cove Ebisu Share House rooms include:
- Bed frame with bedding set
- Small desk and chair
- Mini refrigerator
- Kitchenette
- Monitor
Do all your properties come furnished?
Yes, all our properties come furnished with basic necessities. In the bedrooms, we provide double beds in most homes, or a single or semi-double bed if space is limited. In some rooms, we have WFH-friendly furniture such as a larger desk with dual monitors. All rooms also come equipped with hangers and an extension cord.
Can you remove the furniture if I provide my own?
While you are welcome to bring your own furniture, please note that existing furniture cannot be removed from the property. If you plan to bring your own furniture, please contact the Cove team in advance. We kindly ask that you move furniture with care, as any damage caused to the property or room will be charged separately. Please also note that disposing of your own furniture will incur an additional fee, depending on the regulations of the local ward office where the property is located.
Do you allow pets?
No, unfortunately we do not currently allow pets in any of our properties.
Do you allow couples?
Apartments with a semi-double, double, or queen bed allow occupancy for two people. Please note that couples are not permitted at Cove Ebisu Share House (as it is a women-only property) or in furnished apartments with a single bed.
Do you allow cooking?
Yes, cooking is allowed in all our properties, and we provide basic kitchenware for your convenience. Most apartments are equipped with the following:
- Frying pan and small pot
- Plates and bowls
- Basic silverware (cutlery)
- Kitchen utensils (chopping board, knife, ladle)

Please note: Kitchenware and facilities differ at Cove Ebisu Share House. Please refer to the question "Do you allow cooking in the sharehouse?" for more details.
Do you allow cooking in the sharehouse?
Yes, cooking is allowed at Cove Ebisu Share House.

However, please note that provided items and facilities differ between common areas and private rooms:

Common Kitchen:
Provided: Frying pans, small pots, and basic cooking utensils (knives, chopping board, ladle).
Not Provided: Tableware and cutlery (plates, bowls, forks, spoons).

Private Rooms:
Most private rooms include a mini-kitchen, except Room 102.
Not provided: Cookware, utensils, tableware, or cutlery.

Please bring your own tableware and cutlery, as well as any cookware needed for private room kitchens.

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Browse through our available rooms and explore our listings. If you have any questions, feel free to chat with our team anytime.

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